A Letter of apology to a customer who received a badly damaged consignment

                                                                                                            Coimbatore

                                                                                                            12^th Sep 2012

Prestige India Pvt ltd.

Coimbatore

To

    Mr. Rajan,

    2, Sai Baba colony,

    Coimbatore-620006.

Dear sir,
I am writing this letter to convey our sincere apologies to you for getting a damaged product of our company.
We will soon replace the damaged product with a new one.If you have any suggestions related to our company please feel free to write to us.

Yours sincerely
Emil Ipe
Customer relations officer
Prestige India Pvt ltd.